Privacy Policy

1. Introduction

Welcome to Tuitly ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website tuitly.com.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, password when you register.
• Profile Information: For tutors — education qualifications, subjects, teaching location, photo, identity documents.
• Communications: Messages sent through our contact form or reviews posted on the platform.
• Usage Data: Browser type, IP address, pages viewed, and other analytical data collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Display your tutor profile to parents searching for tutors
• Send important updates about our services
• Improve and personalise your experience on Tuitly
• Respond to your enquiries and support requests
• Send occasional newsletters (you can unsubscribe anytime)

4. Sharing Your Information

We do not sell your personal information to third parties. Your tutor profile (name, photo, qualifications, subjects, area) is publicly visible to parents searching for tutors. Your phone number and WhatsApp are only shown to logged-in registered users.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Passwords are stored using industry-standard bcrypt hashing. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use session cookies to keep you logged in and to improve your browsing experience. You can disable cookies in your browser settings, but this may affect certain features of the site.

7. Your Rights

You have the right to access, correct, or delete your personal data. To request deletion of your account and associated data, contact us at hello@tuitly.com.

8. Children's Privacy

Our platform is intended for use by parents and tutors (adults 18+). We do not knowingly collect personal information from children under 13. Student names are not stored on our platform.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@tuitly.com or through our Contact page.